Join our Patient Participation Group!

Dear patient,

Your feedback is really important to us. It helps us to make improvements to the practice based on your needs.

We want to relaunch our Patient Participation Group (PPG) so we can make get more feedback from you and put that into our improvement plans.

If you are interested in joining, please email [email protected].

What is a PPG?

A PPG is a group of patients who want to help the practice to improve. They provide feedback to our practice management team on what we can make better and provide feedback to the practice on any new services that we would like to start running.

How much time would I have to commit to join?

The PPG meeting will be held every three months (quarterly) and last for around 1hr 30mins.

We do ask that a chair, vice chair and secretary be elected from the members. These roles within the PPG may take a little more time as they would need to create the agenda for each meeting and type up the meeting minutes.

What type of things would we talk about?

We ask that PPG members do not use the forum to talking about any personal medical conditions/issues or complaints.

The meetings are to talk about improving the practice for all patients so are PPG members will share insight, act as a voice for the patients and review any new services or ways of working that we might propose to make to the practice.

Can anyone join?

Yes, anyone over the age of 18 who is registered with the practice, can join the PPG.

Will the meetings be face to face or online?

We would prefer to run the PPG meetings, face to face within the practice, but are happy to explore online options if this is what the members would prefer.

If you are interested in joining, please email [email protected].

Southover Medical Practice Team